Even though all of Kavat Care’s facilities have their own unique profiles (for example, language-focused, nature-inspired, or hotel-style themes), there was a shared desire to have a unified purchasing solution. The goal was to save time and create a sense of reliability in everyday operations.
Ongoing support and training
The collaboration began with a small order of gloves but quickly expanded to include other product categories such as toilet paper, hygiene articles, cleaning supplies, and incontinence products. ABENA supported the transition with close, local assistance - particularly through product specialist Helena Skarp, who provided training sessions and offered product samples for staff to test to ensure proper use.
Personal contact and service
Ronnie Mareskär, Key Account Manager at ABENA, served as Kavat Care’s main contact person and was described as trustworthy, flexible, and solution-oriented. His role was a key reason why the transition went smoothly and securely.
Everyday benefits
For Kavat Care, the collaboration has resulted in more efficient purchasing, high product quality, eco-label certifications, reliable deliveries, and a user-friendly ordering system. All of this frees up staff time, allowing them to focus more on the residents.
Ongoing evaluation and future ambitions
Kavat Care is now planning an internal evaluation of the collaboration to further improve operational efficiency, with the aim of making ABENA their long-term partner. Aferdita Morina, purchaser at Kavat Care, recommends the collaboration not only because of the products but also because of the strong relationship: “Someone who solves everything.”
Are you ready for a complete solution that simplifies your purchasing?
Our product specialists guide you to the right products for your organization, train your staff, and ensure the transition is as smooth as possible. Let us show you what a partnership with us can look like and how we’ll help you get started.
Learn more about ABENA’s offering for healthcare providers here, or get in touch with the product specialist for your area here.