Kavat Care operates ten nursing homes, each with its own unique profile — from language-focused environments to nature-inspired and hotel-style settings. While each facility is different, the need for a reliable and unified purchasing setup is shared across the organization.
“We wanted to bring all our purchases together under one roof - it saves time and creates a sense of security in our daily work,” says Aferdita Morina, Purchaser at Kavat Care.
The collaboration began with a smaller order of gloves but quickly expanded to cover multiple product categories, including hygiene products, cleaning supplies, and incontinence care.
A structured transition with hands-on support
From the beginning, ABENA Sweden supported the transition with close, on-site guidance. A key part of this process has been training and product introduction across Kavat Care’s facilities.
Product Specialist Helena Skarp has played an important role in ensuring that staff feel confident using the new products.
“I hold training sessions at the different units and bring product samples for the staff to test. Creating understanding of how the products work and how to use them correctly is essential - both for the residents’ experience and for the staff’s working environment,” Helena explains.
Aferdita Morina adds:
“You can tell that Helena understands our reality. That builds trust, and she has even volunteered to hold introductions for our evening staff. We really appreciate that.”
Building trust through dialogue and service
For Kavat Care, the personal relationship has been a key factor in the transition's success.
Ronnie Mareskär, Key Account Manager at ABENA Sweden, has been the main point of contact throughout the process.
“We’ve had a very good dialogue. Ronnie solves what we need - quickly and easily - whether it’s deliveries, assortment, or orders. We feel we’re in safe hands,” says Aferdita Morina.
From ABENA Sweden’s perspective, the collaboration has been defined by openness and alignment from the start:
“It’s been a great collaboration from the start. Kavat Care had a clear plan and was open about their needs, which allowed us to adapt and find the right solutions quickly,” says Ronnie Mareskär.
Making everyday work easier
For Kavat Care, the benefits of the partnership are clear in daily operations.
By consolidating purchases with one supplier, they save time and reduce complexity. At the same time, consistent product quality, eco-label certifications, and reliable deliveries support both staff workflows and resident care.
“We’ve been very careful to make sure the quality would be at least as good as before - and it has been. The products maintain a high standard, and we receive them on time, which is essential for us.
It’s also important that the ordering system is simple. We want to spend as much time as possible with our residents, not on administration,” says Aferdita Morina.
From ABENA’s side, the impact is just as clear:
“We’re happy to be part of Kavat Care’s journey and to contribute with what we do best: product knowledge, great service, and a broad assortment. The introduction went smoothly thanks to open collaboration and clear communication with their team,” says Ronnie Mareskär.
A partnership with a long-term perspective
Kavat Care is now planning an internal evaluation of the collaboration. The goal is an even more efficient company – with ABENA as their long-term partner.
“I would definitely recommend ABENA to other care providers. It’s not just about the products - it’s about the relationship and having someone who takes care of everything,” says Aferdita Morina.
Are you ready for a complete solution that simplifies your purchasing?
Our product specialists guide you to the right products for your organization, train your staff, and ensure the transition is as smooth as possible. Let us show you what a partnership with us can look like and how we’ll help you get started.
Learn more about ABENA’s offering for healthcare providers here, or get in touch with the product specialist for your area here.